Vice President, Operations

Job Post Information* : Posted Date 2 weeks ago(9/6/2023 10:56 AM)
Job Locations
US-FL | US-FL-Jacksonville




Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other, our residents, and vendors. We believe our focus on quality, consistency, and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more about us at  


The VP is responsible for all property operations, functions, and support as outlined in the document for the portfolio assigned.   The VP portfolio will consist of a minimum of 7000 units and may be adjusted as the President or SVP sees fit. In addition to a property portfolio, the VP may be assigned other areas of oversight.


The VP will be expected to work with and communicate clearly with other divisions and departments within PAC as well as LivCor Asset Management group.


The VP will provide strategic planning, oversight, and direction, on a management company level for the assigned portfolio or other areas of oversight for day-to-day operations through the appropriate AVP. The VP will assist and ensure the implementation of new programs and ensure the implementation of PAC’s policies and procedures. 



  • Understand, support, and drive the organization’s mission, vision, strategy, culture, goals, and objectives.
  • Direct and support a team of AVP’s (Area Vice Presidents) that contributes to the organization’s priorities.
  • Strive for excellence and foster a culture that recognizes and rewards that pursuit.
  • Foster a productive and cooperative relationship with LivCor departments including – Operations, Marketing, Asset Management, Capital, ROI/Redevelopment, Revenue and Performance, and Finance.
  • Ensure adherence to operating policies and procedures for all onsite activities.
  • Ensure training of onsite staff for leasing, resident service, and operating system technologies.
  • Create property operating budgets for their portfolio.
  • Oversight of actual results of operations relative to budgeted expectations and market conditions.
  • Revenue management – Provide thoughtful input on rent levels and occupancy targets.
  • Support investment underwriting via market analysis, scope of work perspectives, and evaluation of pre-existing onsite teams.
  • Manage human capital resource allocation to oversee the portfolio.
  • Maintain and manage vendor relations.
  • Provide support and oversight for capital expenditures recommended by the AVPs & signed off by PAC asset management.
  • Approve of staffing recommendations by the AVP’s.




  • Review portfolio properties weekly and respond with changes/recommendations to AVPs with personal property visits conducted as needed/required.
  • Evaluate monthly financial reports and provide guidance and direction to the AVP’s regarding property financial operations.
  • Assist the AVP’s by providing support for all property-related personnel issues, emergencies, property damage/liability issues, budget variances, and capital projects.
  • Ensure all operating and reporting compliance occurs on a timely basis.
  • Work with Asset Management & AVP’s in identifying and addressing property capital improvement projects.
  • Hire, train, and develop AVP management teams.
  • Participate actively in local, regional, and national multi-family industry events.




  • Acquisitions: Support the acquisition team in analyzing and underwriting potential acquisition targets as requested.
  • Communication: Participate in and lead monthly/quarterly management company meetings.
  • Initiatives: Partner with other senior executives (President, SVP) to continually update and introduce new corporate initiatives, policies, and procedures.




  • AVP’s & Managers – multiple reports based on portfolio size.
  • Active interaction with the President, SVP, Corporate support groups, and third-party developers.
  • Ensuring AVP’s and Managers achieve deadlines.



  • The VP will have a matrix reporting structure to the Senior Vice President. In addition, the VP will communicate with LivCor Asset Management as appropriate regarding property operations.
  • The VP plans and carries out the successive steps of regular duties and handles problems and deviations in the work assignment in accordance with objectives, policies, previous training, or company practices.
  • Success is evaluated based on job-specific performance related to the portfolio and compensation related to overall lease-up and stabilized properties performance.



  • Travel is required for this position.

Physical Requirements:

  • Must be able to walk and stand for extended periods of time.
  • Must be able to travel via car or air travel.


EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email




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